"Purchased a Les Paul from them online, but it turned out it had already sold and the website hadn't updated. Joe, the owner, refunded me immediately and personally messaged me, and also offered to let me know when the next one arrived. Fast forward a couple weeks, and now I have my Les Paul with some extra goodies from the shop. 5/5 customer service! I will gladly continue to take my business here, even though I live all the way in Texas."
- Andrew Garcia
"Right time, right place. Amazing axe, amazing price. Great communication made the rest easy. Arrived safely, and quickly. I had to force myself to stop playing so I can thank you Greenwich Music!"
- Nik R
"I Bought a PRS SE guitar from them online. It was priced lower than other stores with the exact same guitar. It got to me quickly and it was boxed well. Very friendly customer service. I would certainly purchase from them again."
- Clay Mockus
"The Music Angel in the Pandemic."
"The pandemic just started. We left New York City to find space in Connecticut. Everything was closed and we were in a new town My son’s cello string pops. What to do now when you need a cello string in a pinch. I called a number of places either no answer, we can’t do it or we can do it for a big price. Businesses taking the opportunity to gouge at the onset did not sit right with me. I left a voicemail at one store my last try. Next thing I know I receive a text from Joe at Greenwich Music asking for my address. He will have his distributor drop ship it to me. Done. No questions. Seamless. We can’t wait to give Greenwich Music more business. They deserve it. Thank you Joe. You are a class act."
- Arielle Maltese
I bought an EVH Wolfgang Special from Joe at Greenwich music that was used that they listed on Reverb. Joe is a stand up guy and was honest about everything and loyal to the customer. I Would definitely buy from Greenwich Music again!!"
- Tim Minnicks
"So thankful to Greenwich Music! I went in to “rent” a drum set for our musical at Riverside School last weekend. On a limited budget I went in hoping for a “deal”. Joe, the owner, did not hesitate to loan us the drums for our practices and all three performances! Peter Pan was a wonderful performance- the music added to the greatness!"
- Stephanie Ehrhart
"If you live in the area, this is the best place to go. Joe is knowledgeable, caring, and just a great person. He has helped my three children with instrument rentals, purchases, repairs, and lessons for all my years in Greenwich. His staff is wonderful and are always happy to help. Please don't overthink this one...just go see Joe at Greenwich Music!"
- Karen O.
"I can't rate this place high enough. I am a guitar player and I love buying stuff from the real shops and not just the big warehouses out there (Guitar Center among others) and this place fits the bill. Great people who are willing to work with you and help you find what you need. Great prices too. I purchased a guitar from them and I will purchasing some other things from them as well. If you are in the market for good gear then check these guys out. Ask for Joe, as he will take care of you."
- Brian Brantley